Privacy Policy

About RealtySetu

Yaviri Technology ("Yaviri Technology", "we", "us", or "our") operates RealtySetu, a real-estate-focused CRM platform designed to help businesses manage leads, customer interactions, follow-ups, sales activities, site visits, and related business information.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website or use RealtySetu.

Information We Collect

Depending on how you use RealtySetu, we may collect:

• Name and contact information
• Company and professional information
• Login and account information
• Lead and customer information entered into the CRM
• Property requirements and enquiry information
• Follow-up, site-visit and sales activity information
• Communication and support information
• Billing and subscription information
• Device, browser, IP address and technical information
• Information collected through cookies and similar technologies

How We Use Information

We may use information to:

• Provide and operate RealtySetu
• Create and manage accounts
• Process subscriptions and payments
• Provide customer support and onboarding
• Improve our software and services
• Maintain security and prevent misuse
• Communicate important service updates
• Provide analytics and reporting
• Comply with applicable legal obligations

Customer CRM Data

RealtySetu may process information entered by our business customers, including lead, prospect and customer information.

Where RealtySetu processes such information on behalf of a customer, the customer remains responsible for determining the purpose and lawful basis for collecting and using that information.

We process such data primarily to provide the CRM services requested by the customer.

Data Security

We use reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, loss or destruction.

However, no internet-based service can guarantee absolute security.

Data Sharing

We may use trusted third-party service providers for hosting, infrastructure, communications, payments, analytics, security and other services required to operate RealtySetu.

We do not sell personal information as a standalone commercial product.

Information may also be disclosed where required by law or necessary to protect our rights, users or services.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, contractual requirements, legal obligations, security and legitimate business purposes.

Customer CRM data may be retained and deleted according to the applicable customer agreement and account lifecycle.

Your Rights

Subject to applicable law, you may have rights to request access, correction, deletion or other actions relating to your personal information.

For requests concerning information stored in a customer's RealtySetu account, we may direct you to the relevant customer organisation.

Contact

For privacy-related questions or requests:

We may update this Privacy Policy from time to time. The latest version will always be published on this page.