Security

Our Approach

At RealtySetu, security is an important part of how we design, operate and improve our platform.

Data Protection

We use reasonable technical and organisational safeguards designed to protect information from unauthorised access, alteration, disclosure, loss and misuse.

Depending on the service and infrastructure, these measures may include:

• Encryption of data in transit
• Appropriate protection of stored data
• Secure authentication mechanisms
• Role-based access controls
• Access permissions
• System and security logging
• Monitoring and alerting
• Backup and recovery procedures
• Secure software-development practices
• Vulnerability and security management

Access Control

RealtySetu supports controlled access to customer information through user accounts and permissions.

Customers are responsible for managing their users and assigning appropriate access privileges.

Infrastructure Security

We use trusted technology and infrastructure providers where required to operate the RealtySetu platform.

Third-party providers may be subject to their own security policies and contractual requirements.

Incident Response

We maintain processes for identifying, investigating, containing and responding to security incidents.

Where required by applicable law, we will make appropriate notifications to relevant parties and authorities.

Customer Responsibility

Security is a shared responsibility. Customers should:

• Use strong and unique passwords
• Protect login credentials
• Enable available security controls
• Give users only the access they require
• Remove inactive users
• Avoid sharing account credentials
• Report suspected security incidents promptly

Responsible Disclosure

If you believe you have identified a security vulnerability in RealtySetu, please report it responsibly to:

Please do not attempt to access, modify, delete or disclose another customer's information.

Security Commitment

We continuously review and improve our security practices as our platform, technology and threat environment evolve.

No online service can guarantee absolute security, but we are committed to protecting RealtySetu and the information entrusted to us through appropriate security practices.

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